Thank you for your efficient help every time our computer has had a problem. You always manage to fix it and even speed up the time it takes to start up. We have had several other people who have wasted a lot of time and money because they were not able to diagnose a problem correctly. Computers are great when they are working and a real nuisance when they go wrong and we are glad to have someone we can trust to come out quickly and fix ours whenever we need help!