Dickens Heath Office Closure

After nearly 3 years in Dickens Heath, it is with a heavy heart we have had to close our office at Waterside in Dickens Heath.

Dickens Heath is a fantastic location, an amazing community and we have loved being a part of it and providing walk-in computer, laptop and smartphone repairs to the village.

Unfortunately, we were continually promised Super Fast Broadband services at Waterside since 2014, but it simply has not materialised. The Internet speed at our office was a blistering 1.5mb on a good day and since much of our repair work involves reinstalling Windows 10 and the massive downloads and updates that entails, we were struggling to provide the speedy repair service we are known for.

Most of the village has had Super Fast for some time now, but Waterside and much of Main Street were overlooked with no plans from Open Reach to finish the job.

I hope Waterside enjoys the full fibre service proposed by Hyperoptic some time soon, but some 6 months or so after the original proposal was raised, it appears this is being held up by problems with the freeholder of Waterside going into receivership earlier in the year.

We are still serving Dickens Heath on a call-out basis and you can drop your computers in to us at our nearby Lapworth shop if you would prefer. Please call us on 0121 744 7997, we look forward to continuing to serve the village for many years to come!

Jason Jennings, Computer Repair Man – Managing Director, October 2017